In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Apogee Counseling, PLLC provides the following information to assist clients and members of the public with:
• Requesting access to health care records
• Contacting the state licensing authority
• Filing a consumer complaint
See below for more information.
How to Request Client Records
Email: sasha@apogeecounselingpllc.com
Office Phone: 713-364-3119
Address: Please contact via email or phone to request physical address
In Person: By appointment only
Email is preferred for record requests. To help prevent delays, please include the following information with your request:
• Client full legal name and date of birth
• Current phone number and or email address
• Description of records requested including specific dates if applicable
• Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
• Client signature and date
How to Contact BHEC
How To File a Complaint
Office of Attorney General (OAG) Complaints: https://www.texasattorneygeneral.gov/consumer-protection
BHEC Complaints: Complaints must be submitted using the Council’s complaint form. The completed form can be sent by email to Enforcement@bhec.texas.gov or by mail to 1801 Congress Avenue, Suite 7.300, Austin, Texas 78701. https://bhec.texas.gov/tbhec/complaints-enforcement-faqs/
